Contact Us

Open Packaging Network · Polimex Trade Inc. · Last updated March 2026

General & support

Email: packiq@opnplatform.com · Subject: SUPPORT — [issue]. Include your account email and a description. We respond within 1 business day.

Subscriptions & billing

For invoice queries, plan changes, or refund requests: packiq@opnplatform.com · Subject: BILLING. Please include your account email and any relevant transaction reference.

Data contributions & Pulse

Questions about the Pulse contribution programme: packiq@opnplatform.com · Subject: CONTRIBUTE

API & integrations

API access is coming Q3 2026. Register your interest at packiq@opnplatform.com · Subject: API ACCESS

Registered office

Polimex Trade Inc. · 10225 Yonge St, Richmond Hill, ON L4C 3B2, Canada · Reg. 737573816